Holiday Inn Kansas City Downtown by IHG | Hotel in Kansas City

8.4 (1005 Reviews) |  1 Bathroom
Downtown Kansas City Hotel | Holiday Inn Kansas City Downtown by IHG

Hotel in Downtown Kansas City, Kansas City

Hotel with a restaurant, near T-Mobile Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Kansas City Downtown by IHG offers 110 accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11 am express check-out available
Child Policy
Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 10 per person uncovered self parking fee: usd 25 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

Reviews

Makenzie
Jan 12, 2026 02:10:48 AM
Review Score:   6
Summary: We were placed in room 1, in the basement. Multiple staff members stated we shouldn’t have been put there and were shocked to see us down there. What was a running joke turned into not funny quickly. The heater is broken and we had zero heat. It is very loud as it’s placed directly below the hotel bar. Also, our room was never serviced (2 day stay). Luckily the front desk attendant on Saturday night was SO kind and brought us towels and took our trash out. Big shout out to her because she was so nice. She was very apologetic about us being put down there. She couldn’t believe we were. She offered to move us but we didn’t think it was that big of a deal. That was until we realized on the second night our room had no working heat. Room was freezing. I didn’t want to bother her again and so we just sucked it up. We’ve stayed here before and usually love it. I tried talking to the next front desk attendant at check out and was given a robotic apology. There’s only 2 rooms in the basement and they shouldn’t be rented out.
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