Is this Green Lake hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Green Lake hotel have a swimming pool?

Yes, this Green Lake hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Green Lake hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Green Lake hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Green Lake hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Green Lake hotel?

Based on the information reported by the owner or manager, the Green Lake hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Green Lake hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Heidel House Hotel and Conference Center, an Ascend Collection Hotel | Hotel in Green Lake

| 9.4 (149 Reviews) | 1 Bathroom

Green Lake Hotel | Heidel House Hotel and Conference Center, an Ascend Collection Hotel

Hotel in Green Lake

Family-friendly hotel with 2 restaurants and bars
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a 24-hour business center are onsite.
Heidel House Hotel and Conference Center, an Ascend Collection Hotel offers 114 accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wired and wireless Internet access.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Bedroom

Heating (climate-controlled)

Air conditioning (climate-controlled)

Pillow-top mattress

Iron/ironing board

Desk

Breakfast

Coffee/tea in common area(s)

2 bars/lounges and 1 poolside bar

Full breakfast available for a fee

Room service available

2 restaurants and 1 coffee shop/cafe

Microwave

Mini-fridge

Parking

Wheelchair-accessible parking available

Free self parking on site

Electric car charging station on site

Free RV/bus/truck parking on site

Accessibility

Braille signage

Wheelchair-accessible path of travel

Elevator

Elevator door width (inches): 48

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair-accessible parking

3 on-site accessible parking spaces

Wheelchair-accessible pool

Activities

Water skiing

Golf lessons

Hunting

Kayaking

Motor boating

Water tubing

Winery tours

Adjacent to a golf course

Canoeing

Jet skiing

Marina

Health/beauty spa

Swimming

Hiking/biking trails

Boat tours

Fishing

Foosball table

24-hour fitness center

Children's pool

Arcade/game room

Hot tub

Golf driving range

Shopping

Concerts/live shows

Seasonal outdoor pool

Evening entertainment

Indoor pool

Entertainment

Flat-screen TV

Premium channels

General

Meeting rooms - 10

24-hour business center

Conference center (4410 square feet of space)

Gift shop/newsstand

Banquet hall

Elevator

Ballroom

ATM/banking services

Reception hall

Grocery/convenience store

Water dispenser

English

TV in lobby

Romance packages available

Smoke-free property

Fireplace in lobby

Guest Services

Mini-fridge

Seasonal outdoor pool

Children's pool

Children's games

Arcade/game room

Grocery/convenience store

Microwave

Laundry facilities

Indoor pool

Golf privileges (optional)

Golf clubs

Golf pro shop

Golf cart

Luggage storage

Golf clubhouse

24-hour front desk

Wedding services

Laundry facilities

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Picnic area

Nature reserve

Policies

Check-in

Check-in time starts at 3:00 pm

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet deposit: usd 200.00 per stay pet fee: usd 50 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 50 per pet, per night, plus a deposit of usd 200.00 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Debbye

Oct 26, 2025 06:05:54 PM

Review Score: 8

Summary: Room was clean. Linens were clean. Would appreciate real cups and glasses. Do not like plastic or styrofoam.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) Room Size: m² 2 King Bed and Double Sofa Bed	General Coffee/tea maker, Pets not allowed, Free toiletries, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible, Non Smoking Room Size: m² 1 King Bed	General Coffee/tea maker, Pets not allowed, Bed count minimum 1, Free toiletries, Bed count maximum 1
Room, 2 Queen Beds, Non Smoking (Upgrade) Room Size: m² 2 Queen Beds	General Coffee/tea maker, Pets not allowed, Free toiletries, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds, Accessible, Non Smoking Room Size: m² 2 Queen Beds	General Coffee/tea maker, Pets not allowed, Wheelchair accessible, Free toiletries, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking Room Size: m² 2 Queen Beds	General Pet-friendly room, Coffee/tea maker, Free toiletries, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Pets not allowed, Wheelchair accessible, Free toiletries, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Non Smoking Room Size: m² 2 King Bed and Double Sofa Bed	General Coffee/tea maker, Pets not allowed, Free toiletries, Bed count minimum 2, Bed count maximum 2
Suite, Multiple Beds, Accessible, Non Smoking Room Size: m² 3 Queen Beds and Double Sofa Bed	General Coffee/tea maker, Pets not allowed, Bed count maximum 3, Free toiletries, Bed count minimum 3
Suite, Multiple Beds, Non Smoking Room Size: m² 3 Queen Beds and Double Sofa Bed	General Coffee/tea maker, Pets not allowed, Bed count maximum 3, Free toiletries, Bed count minimum 3
Suite, Multiple Beds, Non Smoking (Upgrade) Room Size: m² 3 Twin Bed, King Bed and Double Sofa Bed	General Coffee/tea maker, Pets not allowed, Bed count maximum 3, Free toiletries, Number of bathrooms - 1, Bed count minimum 3
Suite, 2 Queen Beds, Non Smoking (Upgrade) Room Size: m² 2 Queen Beds	General Pet-friendly room, Coffee/tea maker, Free toiletries, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade) Room Size: m² 3 King Bed and Double Sofa Beds	General Coffee/tea maker, Pets not allowed, Bed count maximum 3, Free toiletries, Bed count minimum 3
Suite, Multiple Beds, Non Smoking Room Size: m² 3 Queen Beds and Double Sofa Bed	General Coffee/tea maker, Pets not allowed, Bed count maximum 3, Free toiletries, Number of bathrooms - 1, Bed count minimum 3
Room, 2 Queen Beds, Non Smoking Room Size: m² 2 Queen Beds	General Pet-friendly room, Coffee/tea maker, Free toiletries, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2