Is this Old City hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Old City hotel?

Check-in time for Old City hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Old City hotel have a swimming pool?

Yes, this Old City hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Old City hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old City hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old City hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old City hotel?

Based on the information reported by the owner or manager, the Old City hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old City hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza Knoxville Downtown University by IHG | Hotel in Knoxville

| 9.1 (527 Reviews) | Pet Friendly 10 Bathrooms 32 Guests

Old City Hotel | Crowne Plaza Knoxville Downtown University by IHG

Hotel in Old City, Knoxville

A 10-minute walk from the University of Tennessee and the Knoxville Convention Center, this hotel features an on-site bar, indoor pool, and free in-room Wi-Fi. The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided. The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available. Mahogany's restaurant is open for breakfast.The Library, a pub-style bar, is open in the evenings and has a full-service bar. The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away. Swimming pool #1 closed from Monday, 28 October 2024, until 30 October 2024.

Crowne Plaza Knoxville Downtown University by IHG is located in Knoxville.

This 155 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Breakfast, Private Pool, and several others. This is a 4 star rated property and has over 527 reviews with the average score of 9.1 . Coming to Knoxville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 155 Bedrooms Hotel if you want to learn more about this place in Knoxville. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza Knoxville Downtown University by IHG in Knoxville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza Knoxville Downtown University by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Ocean View

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Fruit

Wine/Champagne

Restaurant

Kids' meals

Parking

Electric vehicle charging station

Parking garage

Accessible parking

Parking

Parking on site

Accessibility

Toilet with grab rails

Raised toilet

Wheelchair accessible

Auditory guidance

Activities

Fitness

Indoor pool (year-round)

Fitness center

Indoor pool

General

Elevator

Smoke-free property

Facilities for disabled guests

Non-smoking rooms

Air conditioning

Hypoallergenic room available

Pet friendly

Heating

Wifi in all areas

Safe

Guest Services

Baggage storage

Room service

24-hour front desk

Fax/Photocopying

Vending machine (snacks)

ATM on site

Vending machine (drinks)

Meeting/Banquet facilities

Business center

Daily housekeeping

Pet bowls

Dry cleaning

Internet

Free Wifi

Wifi

Internet

Security/Safety

Key card access

Fire extinguishers

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Breakfast to-go containers

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Spa

Heated pool

Beach chairs/Loungers

Swimming pool

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Special conditions

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, bar is closed from 2025-12-26 until 2025-12-24

Reviews

Value for money:

8.16

Location:

9.33

Staff:

9.32

Facilities:

8.95

Comfort:

9.16

Cleanliness:

9.15

Matt

Dec 10, 2025 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Hotel was nice and very clean. Walking distance to just about everything we needed. Market square right across the street.

Negative: Shower was awkward and not user friendly. Construction happening during our stay and the sewage smell in the elevator

Summary: Short and sweet stay, staff was very attentive

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Shower cap, Towels, Shampoo, Conditioner, Body soap, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Safe, Smoke Alarm Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Layout Window Physical distancing Single-room AC for guest accommodation
Standard Queen Room with Sofa Bed - Non-Smoking Room Type: Double Room Size: 28 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Walk-in shower, Shower cap, Towels, Shampoo, Conditioner, Body soap, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Interconnecting room(s) available, Safe, Smoke Alarm Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator Living Area Sofa View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Layout Window Physical distancing Single-room AC for guest accommodation
Standard King Room Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Walk-in shower, Shower cap, Towels, Shampoo, Conditioner, Body soap, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Interconnecting room(s) available, Safe, Smoke Alarm Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator Living Area Desk View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Layout Window Physical distancing Single-room AC for guest accommodation
Premium King Room - Top Floor Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Walk-in shower, Shower cap, Towels, Shampoo, Conditioner, Body soap, Towels/Sheets (extra fee), Free toiletries, Private bathroom, Bathrobe, Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Safe, Smoke Alarm Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator Living Area Desk View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Layout Window Physical distancing Single-room AC for guest accommodation
Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking Room Type: Twin Room Size: 28 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Walk-in shower, Shower cap, Towels, Shampoo, Conditioner, Body soap, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Safe, Smoke Alarm Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Toilet with grab rails, Adapted bath, Hearing accessible, Shower chair, Raised toilet, Lower sink Room Amenities Non-feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Layout Window Physical distancing Single-room AC for guest accommodation
King Room with Mobility Accessible Tub and Roll-In Shower Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Walk-in shower, Shower cap, Towels, Shampoo, Conditioner, Body soap, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Safe, Smoke Alarm Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator Living Area Desk View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Toilet with grab rails, Adapted bath, Hearing accessible, Shower chair, Raised toilet, Lower sink Room Amenities Non-feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Physical distancing Single-room AC for guest accommodation
Standard Room with Two Queen Beds Room Type: Double Room Size: 28 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Walk-in shower, Shower cap, Towels, Shampoo, Conditioner, Body soap, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Interconnecting room(s) available, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Physical distancing Single-room AC for guest accommodation
Double Room with Two Double Beds - Disability Access Room Type: Double Room Size: 28 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Walk-in shower, Shower cap, Towels, Shampoo, Conditioner, Body soap, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Safe, Smoke Alarm Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Adapted bath, Hearing accessible, Shower chair, Raised toilet, Lower sink Room Amenities Non-feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Physical distancing Single-room AC for guest accommodation
One-Bedroom Suite Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Walk-in shower, Shower cap, Towels, Shampoo, Conditioner, Body soap, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Safe, Smoke Alarm Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator Living Area Sitting area, Desk View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Physical distancing Single-room AC for guest accommodation
Suite Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Additional bathroom, Walk-in shower, Shower cap, Towels, Shampoo, Conditioner, Body soap, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Bathtub or shower, Shower General Key card access, Carpeted, Hypoallergenic, Trash cans, Air conditioning, Heating, Iron, Laptop safe, Safe, Smoke Alarm Media & Technology Radio, Satellite channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Refrigerator Living Area Sitting area, Desk View View, City view Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed Pool and Spa Pool towels, Heated pool, Pool cover Physical distancing Single-room AC for guest accommodation